Delivery and payment
Delivery
With the help of "Nova Poshta" delivery, you can receive goods even in the most remote corners of
Ukraine.
On average, delivery takes 1-3 days.
You will be notified of the arrival of the order at the branch by an SMS message "New Mail" indicating
invoice numbers
Your order will be stored free of charge at the department for 3 working days. If after
this period you will not receive the order, the goods will be returned to the seller.
Address delivery "Nova Poshta" is not carried out.
There is no possibility of calculating with a gift certificate for targeted delivery.
Please note that when purchasing multiple items, shipping costs are recalculated.
Delivery by the courier of our company in the city of Odessa.
Our employees will deliver the goods and demonstrate the integrity, completeness and
performance of the goods.
Fast and safe delivery for Odessa residents
When delivered by courier, payment is made upon receipt.
Payment methods
LiqPay - is web-interface of PrivatBank with which the card holders of Mastercard / VISA
from around the world can pay for goods / services on your site, as well as send money from
card to card.
LIQPAY payment service is PCI DSS certified
It confirms the full compliance of the bank's payment card data processing system
security standards of international payment systems Mastercard and Visa.
FAST ENROLLMENT
- to Mastercard / Visa cards
- internet banking Privat24
PROTECTED PAYMENTS
An opportunity for the client to make a secure payment on the website.
The bank guarantees crediting of funds upon confirmation of delivery of goods
Purchase returns
According to the provisions of Article 707 of the Civil Code of Ukraine and Article 9 of the Law of Ukraine
"On Protection of Consumer Rights", when buying a non-food product of proper quality, you
have the right to exchange it for a similar product if it does not suit you for any
reason. For example, you have the right to exchange an item if it does not suit you in the form,
dimensions, style, color, size or for other reasons for which the goods cannot be
used by you for its intended purpose.
Only those goods of good quality are subject to return, which have not been used by you and
which has retained its presentation, properties, packaging, seals and labels. In this case, you do not have
the right to refuse the return of goods.
The period for the return of such goods is 14 days, excluding the day of purchase of the goods (if the seller
a longer return period has not been announced).
But there is a list of goods that cannot be returned.
In addition to the above-mentioned Law, the Resolution of the Cabinet of Ministers No. 172 is in force.
(dated March 19, 1994) with an approved list of goods of good quality that are not
can be returned to the store! This list includes: toothbrushes, down pillows,
medicines and medicines, as well as perfumery and cosmetics.
This means that professional cosmetics of proper quality, in accordance with
the legislation of Ukraine is not subject to return. And the seller is responsible for
product quality and must have certificates of conformity for perfumery and cosmetic
facilities.
To return a good quality product that you do not like, you must keep the calculated
a document confirming the purchase of goods (check or similar document). Also, when returning
goods, you must have a passport with you to present it to the seller.
Upon delivery by courier, you must inspect the goods, check for defects and, if you are not
satisfied with the product for any reason, you can refuse it.
Refunds upon delivery by new mail are carried out in accordance with the established procedure for new mail.
When paying by card, the amount is returned to the card from which the payment was made.
